FAQ

Frequently Asked Questions

Thank you for your interest in my services. Here, you will find answers to the most common questions I receive from clients who are working with me for the first time.

If you cannot find the information you are looking for, feel free to contact me, and I will be happy to help.

Still have questions? Get in touch

Services

01. Do you provide interpreting services?
No, I do not. I specialise in written communication and work exclusively on the translation and editing of written texts.
02. Why do you specialise in legal and technical translation?
Quality stems from specialisation. I concentrate on the areas where I possess strong expertise and genuine interest.
If you require medical or literary translation, I can recommend trusted colleagues or manage the project for you.
03. What are your turnaround times?
Turnaround depends on the length, complexity and urgency of the text.
As a general guideline:
• Translation: approximately 3,000 words per day
• Proofreading and revision: approximately 6,000–8,000 words per day. I can confirm delivery times only after reviewing your material.
04. Which file formats do you work with?
I accept the most common formats, including: .doc, .docx, .pdf, .ppt, .pptx, .jpeg, .xml, .idml, .eps, .ai, .xliff.
If your file type is not listed, contact me and we will find a solution.
05. Do you provide DTP?
Yes. I offer desktop publishing as an add-on to translation, helping you prepare your documents for print.
06. How can I place an order?
You can complete the form on the Contact page or send me an e-mail specifying the service you need, your deadline, your files and any reference materials.

Terms, Costs and Payment

01. What are your terms and conditions?

I apply clear and transparent terms regarding payments, cancellations, copyright, confidentiality, and other operational matters. You will receive a complete copy once you accept my quote.

02. How can I request a free quote?

Simply fill out the form on the Contact page or e-mail me at <em>adelina [at] adelinarossano.com.
Please include:

  • your name or company name
  • the service you require
  • the file to be translated/edited/revised
  • any reference material (glossaries, previous translations, etc.)
03. How much does a translation cost?

Each project is unique. Rates depend on length, complexity, subject matter, urgency, and file format.
Quotes are always free and non-binding, and can be provided in EUR or USD. Please specify your preferred currency when contacting me.

04. What is included in the price?
  • translation of the agreed word count
  • double revision and proofreading
  • formatting checks and adjustments
05. Urgent projects

Urgent projects (delivery within 24 hours or on bank holidays) may incur a 30% surcharge.
A surcharge may also apply for non-editable formats (fax, scans, non-editable PDFs). I guarantee full confidentiality in compliance with Italian privacy law.

05. How can I pay?

I accept bank transfers and PayPal.
For clients with multiple projects each month, I can issue a single consolidated invoice.

Professional Profile

01. Why should I work with you?

I am a qualified translator with experience since 2008.
I offer a consultancy-driven approach, great attention to detail and direct communication, i.e. no intermediaries.

02. What is your educational background?

I hold a BA in Language Mediation and an MA in Foreign Languages for International Communication, along with a postgraduate specialisation in legal and business translation.
I invest in continuous professional development through courses, webinars and conferences.

03. Are you a member of any professional associations?

Yes. I am a member of AITI, Translators without Borders, Proz.com and Rete al Femminile.

04. Are you an agency?

No. I work as a freelance professional.
I handle most projects personally and collaborate with trusted colleagues only with your consent.

05. How do you ensure quality?

I translate exclusively within my areas of expertise, revise my work multiple times and remain available for any post-delivery questions.

06. Do you follow a CPD plan?

Yes. I update my skills every year through professional training to ensure my clients receive the highest quality.

Tools and Technology

01. Which software do you use?

I work with professional translation, localisation, and DTP tools.
My main software includes Microsoft Office, Adobe Suite, SDL Trados Studio, MemoQ, MultiTerm, Passolo, InDesign, and Photoshop.

02. Do you use machine translation?

No. Machine translation cannot replace context, nuance or professional judgement.
I prioritise accuracy and brand integrity in every project.

03. May I request a call before we begin?

Yes, of course. We can schedule a short introductory call to discuss your goals, materials and priorities. You can book it here.

04. Can I use the translated documents immediately?

Yes. I deliver ready-to-use texts and, if needed, we can align any stylistic preferences before the final delivery.

05. Do you provide consultancy services for linguistic strategies?

Yes. I support clients with glossaries, style guides and coherent workflows to strengthen their Italian-language communication.

06. May I assign you ongoing projects?

Absolutely. I create structured workflows for recurring clients and manage everything through a dedicated Client Portal.

07. What happens after delivery?

I am available for clarifications, minor revisions, and any further support you might require.